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Stop Keep
Switch
Review
Have you inherited systems and are seeking clarity on what to do with them? Do you need to find cost savings and want to know if there are other systems that deliver the same outcome?
Many organisations have collected or inherited systems over time that do not serve the purpose of delivering against the company's strategy and vision.
The Stop Keep Switch Review we run is a great way to understand of there systems in place, which should remain, which should be swapped for a more appropriate alternatives and which should be removed.
Having the correct systems and processes in place, with the focus on the right area first can greatly improve your performance, grow your customer base and improve cost efficiency.
What is included:
Vision, Strategy and Stakeholder Alignment
The first part of this review is to obtain a core understanding of the current organisation vision and strategic direction. This is to ensure that all decisions are tied directly back to business vision. This is done through:
- A series of structures and outcome focused workshops
- Various targeted interviews with key stakeholders
- A Vision Playback session
- Vision Assessment Report
Stop Keep Switch Report
The Stop Keep Switch Report is the comprehensive document that outlines the current and proposed state for systems, which is directly connected to business strategy. This report also includes:
- Technology Scorecard
- Technology Optimisation Report
- Gaps and Opportunities Assessment
System Activation Blueprints
Supporting the Stop Keep Switch Report, are a range of System Activation Blueprints which detail how to configure and establish the future state technology state.
Partner Landscape and Mapping Report
Additionally, we provide an report that outlines a range of solutions and partners who are able to support the delivery of any remediation work that is undertaken.
Eyebrow Lorem
Inspirational Speakers
"Having received a Growth Marketing Assessment, I was immediately able to make the necessary adjustments to focus efforts on growing our customer base. This lead to a doubling of enquiries for our business."
John Smith
CMO, Large Multi-National
Why choose LuminateCX?
We Are Experienced
We have been supporting digital-first organisations for the past 25 years maximise their investments in data, marketing, integration, and immerging technologies such as ai.
We Are Business Focused
We have over 60 combined years of real experience, worked with leading global and domestic brands to grow their business.
We Are Strategic
We believe in the power and value of strategy, and are commercially-minded, business leaders.
We Are Unbiased
We offer an unbiased and independent view as we have no commercial agreements or commissions in place.
YOU MAY NEED TO KNOW
Frequently Asked Questions
Why the Evolve process?
Our proven Evolve process is structured to provide a comprehensive understanding of the current state, which can then be acted upon with Blueprints, transparency and best practice Roadmaps.
Our network of partners is provided in an independent and unbiased way, and we receive no commissions.
The oversight and governance we provide, ensures that activities are course corrected at the right time to enable customer experience that aligns to organisational vision.
Why choose LuminateCX?
We have been supporting digital-first organisations for the past 25 years maximise their investments in data, marketing, integration, and immerging technologies such as AI.
We believe in the power and value of strategy, and are are commercially-minded, business leaders.
We are unbiased and independent, and we have no commercial agreements or commissions in place.
We have over 60 combined years of real experience, worked with some leading global and domestic brands.
Our focus is on enabling customer experiences that drive growth, reduce cost and mitigate risk.
What is the commitment during Evolve?
The SPARK session is a no-cost 90 minute discovery session. These sessions are held with Executive leaders, Senior Directors and VPs.
Our IGNITE process typically takes between 4-8 weeks depending on the requirements. We look to engage with senior and executive level stakeholders during this time to ensure that we are 100% aligned with the organisation vision.
The RADIATE support program is an ongoing enterprise strategy and governance as a service that keeps you on track. Depending on requirements, this could operate weekly, Monthly or Quarterly. It is combined with ongoing Blueprint updates.