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May 22, 2025 The Precinct, Fortitude Valley Evening Panel Discussion

Humanising AI


presented by


LuminateCX Logo
JustDigitalPeople Logo

As AI becomes more deeply embedded in business and society, how do we ensure we integrate the human element into it?

Humanising AI explores the critical areas leaders, marketers, and delivery teams must consider when incorporating AI into their CX.  Things like embedding empathy, storytelling, plus organisational values and culture.  Register your place today.

AI experts

The panel of experts

Megan Cruickshank
Megan Cruickshank

Executive Manager, Innovation
Suncorp Group

Rob Ryan

Rob Ryan

Director
FocusX

Steve Muir-McCarey
Steve Muir-McCarey

Director of AI
LuminateCX

Dan Shaw
Dan Shaw

Director of Marketing, Customer and Growth
LuminateCX